As a pre-paid service, CONTYN holds a no-refund policy on all services and products — excluding the following case:
  • Rejected Order WE reserve the right to refuse certain types of projects. CONTYN does not discriminate on any basis – however, WE will not work on any of the following types of projects: Religious/Racial insensitive topics, defamatory content, erotic content, drugs/alcohol content, or any content that does not align with our ethical values. A full refund will be issued to CLIENTS in case WE unknowingly accept an order that we can’t work on.
  • Over-Invoicing In the case of an accidental bank’s multiple transactions for the same order, refunds will be done only through the Original Mode of Payment after deducting 3% bank transaction charges and will be processed within 10 to 45 days depends on the issuing bank of the credit card.